News Archive

3 Rivers Smart Home App Maintenance July 9

The 3 Rivers Smart Home App will be unavailable on August 9th from 8:30 p.m. to 4:30 a.m. (Mountain Time) for maintenance and updates to the user interface (all functions remain the same, just with a fresh look).

It may take a couple of days after August 9th for all apps to update.  There will be no significant downtime when the update actually occurs for your app.

If you don't have the app and want to find out how it can help you manage your home WiFi network, click here

3 Rivers Named a Smart Rural Community℠ Provider

3 Rivers Communications was recently named a Smart Rural Community℠ (SRC) provider by NTCA– The Rural Broadband Association. SRC is a national network of communities powered by rural broadband companies that are focused on building a brighter future for small-town America. The program promotes rural broadband and its role in supporting economic development, education, health care and other important issues for rural America.

A Message for Our Fairfield Customers

3 Rivers is planning to move our existing Central Office equipment (the nerve center of our Internet and telephone network) from our old Fairfield office building into our new building, in preparation for demolition of the old space. This will affect most of our co-op members in the Fairfield exchange. The work will be done in stages beginning May 31, lasting approximately one month, affecting a different set of Fairfield customers on any given day.

Live Stream of 3 Rivers' Annual Meeting

The 69th Annual Meeting of 3 Rivers Telephone Cooperative, Inc., on March 21, 2022, can be viewed as a Zoom Webinar. To watch, use this link:

You will be asked for your name and e-mail address (optional) . 

To listen to the audio only portion via telephone, you can dial toll-free 833-454-1379. When prompted for the meeting number, enter 89374334821# 

EBBP transitioning to ACP

Per the FCC, the Emergency Broadband Benefit (EBB) will become the Affordable Connectivity Program (ACP) benefit on December 31, 2021. Households enrolled in the EBB program as of December 31, 2021 will continue to receive their current monthly benefit until March 1, 2022.

Scam Email

Please note that there is a scam email going around claiming to represent 3 Rivers. If you receive an email regarding your 3 Rivers account that asks for personal information such as your user name, full name, passwords, account number, etc., PLEASE IGNORE AND DELETE IT! 3 Rivers will NEVER ask for this type of information via email. Email Update

3 Rivers will be using a new underlying provider for email accounts beginning October 5, 2021. You will notice that your email login page and portal look a little different but your email address and password will remain the same. You will be required to enter your entire email address (ex. john doe into the portal along with your password to gain access. Once logged in, you will notice some differences in how your emails are formatted, but all functions, calendars and folders you have already will still be available.

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