Internet Technical Support

If you experience problems with your Internet connection, please call our free Technical Support staff to help identify and solve the problem. Technical Support is available by calling 1-800-796-4567, 24-hours a day, 7-days a week.

Fiber to the Home (FTTH) Self-Install Information

Copper Self-Install Information

Email Settings

Check Your Internet Speed


Home WiFi Basics

Nearly every device that connects to the Internet in your home today does so using WiFi. Everything from tablets to refrigerators to TVs are WiFi-enabled. Find troubleshooting tips and more here.  Read more

What Does Your Home Internet Use Look Like?

Single Band vs Dual Band Streaming Devices