Please note that there is a scam email going around claiming to represent 3 Rivers. If you receive an email regarding your 3 Rivers account that asks for personal information such as your user name, full name, passwords, account number, etc., PLEASE IGNORE AND DELETE IT! 3 Rivers will NEVER ask for this type of information via email.
3 Rivers will be using a new underlying provider for 3rivers.net email accounts beginning October 5, 2021. You will notice that your email login page and portal look a little different but your email address and password will remain the same. You will be required to enter your entire email address (ex. john doe @3rivers.net) into the portal along with your password to gain access. Once logged in, you will notice some differences in how your emails are formatted, but all functions, calendars and folders you have already will still be available.
3 Rivers has installed new software to help prevent fraudulent phone calls from reaching you, an issue regularly highlighted by our customers as a significant problem.
Text messaging is an important method for 3 Rivers SmartHub to communicate with you. From billing alerts to service updates, it’s an effective way for us to help keep you informed. Starting June 10, text messages from 3 Rivers SmartHub will come from 8449612523.