News Archive

3 Rivers COVID-19 Update 3/27/20

Regarding Montana Governor Steve Bullock’s recent shelter in place order, please be aware that 3 Rivers, as a telecommunications provider, is considered an essential service and our workers are exempt from this order. You will still see 3 Rivers technicians out and about as needed to keep our network running and our members connected.

3 Rivers Annual Meeting Postponed

Due to public health concerns regarding Coronavirus (COVID-19), 3 Rivers Annual Meeting for cooperative members scheduled for Monday, March 16, 2020 has been postponed. Capital credit checks will be mailed to members on Monday, March 16, 2020. 

Please check back here frequently for updates. 

 

Important Information About Your Router Settings

Your wireless internet service uses 2 different frequency bands, 2.4 GHz and 5 GHz. The GigaCenter that 3 Rivers provides contains both “radios”. The 2.4 GHz provides a wide coverage area but is subject to more interference and congestion from other devices. The 5 GHz service covers a smaller area but is less susceptible to interference and congestion.

Important Notice for Lifeline Subscribers

USAC (federal administrators of the Lifeline program) has de-enrolled many 3 Rivers subscribers (about 67%) who receive Lifeline credits, based on not receiving the requested reverification data from the subscribers. USAC is notifying any affected subscribers by mail. If you receive this notification you can re-apply for Lifeline credits online or download a paper application by clicking here or by copying and pasting it into your browser:

Holiday Office Hours

Following are scheduled hours for 3 Rivers business offices:

SHELBY OFFICE
12/17 – Open 8-12/Shelby office Closed 12-5
12/18 – Open 8-12/Shelby office Closed 12-5
12/19 – Open 8-12/Shelby office Closed 12-5
12/20 – Open 8:30-4:30 Closed for lunch 12-1:15
12/23 – Open 8:30-4:30 Closed for lunch 12-1:15
12/24 – Shelby office Closed
12/25 – Shelby office Closed

CONRAD OFFICE
12/20 – 9-4 Closed for lunch 1:30-2:30
12/23 – 9-4 Closed for lunch 1:30-2:30
12/24 – 8-2/Closed at 2:00
12/25 - Closed

Thanksgiving Week Business Office Hours

3 Rivers Thanksgiving week office hours are as follows:

  • Big Sky office will be closed the entire week, from 11/25 through 11/29.
  • Shelby office will be open on Monday, 11/25 and Wednesday, 11/27, closed Tuesday 11/26 as well as Thursday, 11/28 and Friday, 11/29.
  • Fairfield and Conrad offices will be closed Thursday, 11/28 and Friday, 11/29.

Have a safe and happy Thanksgiving!

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