3 Rivers business offices in Big Sky, Conrad, Fairfield, Shelby and at the RadioShack in Browning remain closed to walk-in customers. Please check this website or Facebook for information on when the offices will re-open.
The following story appeared in the latest eCurrents, a monthly enewsletter sent to 3 Rivers customers:
3 Rivers emailed an update on our COVID-19 response on April 16, 2020.
If you didn't receive it, click here to read.
If you would like to receive email updates like this from 3 Rivers, please send an email to firstname.lastname@example.org from the email to which you would like it sent with the words "Email list" in the subject line.
Regarding Montana Governor Steve Bullock’s recent shelter in place order, please be aware that 3 Rivers, as a telecommunications provider, is considered an essential service and our workers are exempt from this order. You will still see 3 Rivers technicians out and about as needed to keep our network running and our members connected.
Due to public health concerns over Coronavirus (COVID-19), 3 Rivers Communications is temporarily closing customer service offices to walk-in traffic effective immediately.
Due to public health concerns regarding Coronavirus (COVID-19), 3 Rivers Annual Meeting for cooperative members scheduled for Monday, March 16, 2020 has been postponed. Capital credit checks will be mailed to members on Monday, March 16, 2020.
Please check back here frequently for updates.
Your wireless internet service uses 2 different frequency bands, 2.4 GHz and 5 GHz. The GigaCenter that 3 Rivers provides contains both “radios”. The 2.4 GHz provides a wide coverage area but is subject to more interference and congestion from other devices. The 5 GHz service covers a smaller area but is less susceptible to interference and congestion.
USAC (federal administrators of the Lifeline program) has de-enrolled many 3 Rivers subscribers (about 67%) who receive Lifeline credits, based on not receiving the requested reverification data from the subscribers. USAC is notifying any affected subscribers by mail. If you receive this notification you can re-apply for Lifeline credits online or download a paper application by clicking here or by copying and pasting it into your browser:
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