About 3 Rivers
Who We Are
3 Rivers Communications is a Montana company with a local customer service staff that is knowledgeable, responsive, and friendly.
If you would like to speak to someone about 3 Rivers, please call us at 1-800-796-4567 from 8 a.m. to 5 p.m. Monday-Friday.
Click here for a map of 3 Rivers service areas.
About 3 Rivers Communications
3 Rivers Communications, with corporate headquarters in Fairfield, MT, is a telecommunications company originally founded in 1953 as a rural telephone cooperative. Still a cooperative at its core, 3 Rivers has grown and diversified over the years and offers High Speed Internet, Local and Long Distance Voice Service, Digital TV and Business Class Services.
As a cooperative 3 Rivers operates according to time honored traditions. Co-ops were first created and are still formed today because people understand that if they join with others they have more power and more choices than if they stand alone.
Co-ops come in all shapes and sizes from local small businesses to Fortune 500 companies, but they all share seven basic principles:
- voluntary and open membership,
- democratic organization with "one member-one vote",
- participation from the members in the economic health of the coop,
- provide training and education to members,
- collaborate with other co-operatives,
- an independent business structure controlled by the members,
- support of the community.
3 Rivers offers membership to anyone within our serving area without regard to race, religion, gender or political beliefs. Today your membership is automatic and FREE! When 3 Rivers was formed in 1953, a membership to join 3 Rivers Telephone Cooperative cost almost a week's salary. Those original members made an actual, significant investment in the co-op. Although 3 Rivers no longer requires an investment for membership, we're still working for you and treating you as an investor. So when 3 Rivers makes a profit the money is returned to our members through capital credits. Your membership in the 3 Rivers Cooperative provides you with solutions to your basic communication needs, and makes you a partner in the companies continued success.
Fairfield Main Office: 202 5th Street South--467-2535 8 a.m. - 5 p.m. Monday-Friday
Big Sky: 12 Skywood Road--995-2600 8 a.m. - 5 p.m. Monday-Friday
Browning (RadioShack): 104 East Central--338-2535 9:30 a.m. - 5:30 p.m. Monday-Friday
Conrad: 600 S. Main (Pondera Shopping Center)--271-2535 8 a.m. - 5 p.m. Monday-Friday (closed 1 p.m. - 2 p.m. lunch)
Shelby: 424 Main Street, Suite 1--424-8535 8 a.m. - 5 p.m. Monday-Friday (closed 12 p.m. - 1 p.m. lunch)
3 Rivers Communications Managers
- Dave Gibson- General Manager/CEO
- Dave Massey- Director of Finance/CFO
- Bonnie Mayer - Director of Human Resources
- Sandi Oveson - Director of Customer Operations
- Ernie Peterson - Director of Facility Operations
- Ron Warnick - Director of Network Operations
About Capital Credits
3 Rivers is a telephone cooperative and as a cooperative member, you will be allocated capital credits based on your patronage. This allocation will be a percentage of our annual earnings over and above expenses.
What is the goal of 3 Rivers? To provide their members and their communities with the best telecommunications service available at the lowest possible price.
Who is responsible for the cooperative? The subscribers/members of the cooperative actually own the company and elect a Board of Trustees that sets policy to represent member's interests and ensure the company's success.
What are capital credits? As nonprofit organizations, cooperatives seek to provide their patrons the highest quality service at the most affordable rates. Revenues earned above operating expenses are called margins. At the end of each fiscal year, the cooperative allocates a percentage of the margins to each patron on a pro-rata basis according to the total amount paid or produced for services. These allocations to patrons are known as capital credits. Upon approval of the Board of Trustees, these allocations are refunded to cooperative patrons.
If I move out of the 3 Rivers Cooperative Area, how will I get my capital credits? When you disconnect, we will ask you for a permanent home of record. Your capital credits will be sent to the address you give us. These capital credits will be distributed at the discretion of the 3 Rivers Board of Trustees based on the financial condition of the cooperative. It is your responsibility to keep your address current.